Soft skills should always be a work in progress. Skills such as communication, teamwork, collaboration and social intelligence are things we improve on throughout our lives, with experience gained in both our personal lives and work lives only furthering our abilities.
In the current age of technical innovation, learning and development professionals are imploring businesses and individuals not to forget about soft skills. Investment in this area is more important than ever in today’s climate. We spoke to a select group of industry leaders to find out why they think we should all keep working on our soft skills, no matter what. (more…)
Before you commence any L&D initiatives in your workplace, it’s a good idea to think about what your overall goal is, and decide on what success would look like to your company. Being able to measure the ROI of L&D is incredibly important, and can ensure the continuing success of any L&D initiatives you put in place. (more…)
In this digital age both businesses and individuals are increasingly forgetful about the power of good old-fashioned people skills.
The fact of the matter is that all companies rely entirely on the people working within them, and that’s what determines their success. So, people skills really do matter, both internally and externally in business. Here are four key reasons why you need to think about people skills within your workforce. (more…)
It is a truth universally acknowledged, that reading a book is one of the best ways to learn. However, digital innovations have brought with them new ways to absorb information and share knowledge, such as webinars, live courses and videos. So, is reading still the key way to learn new information, or could content such as video take over? (more…)
The growing importance of soft skills in the workplace has been well documented. As recent generations have devoted more and more time and energy to the development of digital skills, we’ve seen a visible decline in the standard of soft skills. (more…)
Whether during the sales process or afterwards, customers are happy and will feel positive towards your brand when they feel like they’ve been listened to, they understand the product, the services and related processes and any issues are dealt with quickly and effectively. (more…)
Much has been written about millennials in the workplace and the generation gap that exists in organisations between those that have grown up with digital technologies and those that haven’t. (more…)
In a recent study West Monroe polled more than 600 HR and recruiting professionals about the importance of soft skills for hiring technology employees and 650 business professionals on how they work with their technology teams.
The results highlight how soft skills are still often not being nurtured sufficiently amongst IT professionals, leading to suboptimal business performance. (more…)
In 2016 a group of researchers from Harvard University, the Carnegie Foundation and Stanford Research Center extrapolated statistics from “A Study of Engineering Education”, authored by Charles Riborg Mann and published in 1918.
They concluded that 85% of job success comes from having well-developed soft and people skills, and only 15% of job success comes from technical skills and knowledge, i.e. hard skills. (more…)
Experiential learning is learning acquired through action and practice. We learn by interacting with others engaged in meaningful tasks. Here’s an overview of the main experiential learning models. (more…)